1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, password, phone number
• Profile Data: Job title, experience level, career goals, skills
• Career Documents: Resumes, CVs, cover letters, portfolios
• Job Search Data: Job preferences, applications, saved searches
• Communication Content: Messages, interview practice responses, feedback
• Payment Information: Billing address, payment card details (processed securely through Stripe)

1.2 Automatically Collected Information

• Usage Data: Pages viewed, features used, time spent, click patterns
• Device Information: Browser type, operating system, device identifiers
• Location Data: IP address, approximate geographic location
• Cookies and Tracking: Analytics cookies, session identifiers, preferences

1.3 Information from Third Parties

• OAuth authentication data (Google, LinkedIn)
• Public profile information from professional networks
• Job board integration data

2. How We Use Your Information

2.1 Service Provision

• Create and manage your account
• Process your resumes and provide AI analysis
• Generate interview practice questions and feedback
• Match you with relevant job opportunities
• Provide personalized career recommendations

2.2 Communication

• Send service updates, notifications, and alerts
• Respond to inquiries and provide customer support
• Send marketing communications (with your consent)

2.3 Improvement and Analytics

• Analyze usage patterns to improve our platform
• Train and refine our AI models
• Conduct research and development
• Monitor and prevent fraud and abuse

3. Legal Basis for Processing (GDPR)

For users in the UK/EU, we process personal data based on:

• Consent: When you opt-in to marketing communications
• Contract: To provide services you've requested
• Legitimate Interests: To improve our service and prevent fraud
• Legal Obligation: To comply with applicable laws

4. How We Share Your Information

We do NOT sell your personal information. We may share information with:

• Cloud hosting providers (for secure data storage)
• Payment processors (Stripe for payment processing)
• AI and analytics providers (for service improvement)
• Email service providers (for communications)
• Law enforcement when required by law

5. Data Security

We implement robust security measures including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication and access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection

No method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

6. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data ("Right to be Forgotten")
• Portability: Receive your data in a portable format
• Objection: Object to certain types of data processing
• Withdraw Consent: Opt-out of marketing communications

To exercise these rights, contact us at privacy@agilecv.io. We will respond within 30 days.

7. Cookies and Tracking

We use cookies for:

• Essential: Required for basic functionality
• Analytics: Understand user behavior
• Preferences: Remember your settings

You can control cookies through your browser settings.

8. Data Retention

We retain your information while your account is active and as needed to provide services, comply with legal obligations, and resolve disputes. When you delete your account, we will delete or anonymize your data within 90 days, except where retention is required by law.

9. Contact Information